All of our electric scooters come with a six month warranty covering manufacturing defects. If your scooter malfunctions during the warranty period, Levy will repair the affected product at no charge, exchange with an equivalent replacement, or supply a replacement part depending on the issue.
Items damaged due to misuse of the scooter, or incidental issues due to normal wear and tear, are not covered under the warranty replacement program. However, parts can be purchased directly from our website in these situations. For more information on our warranty and return program, see here.
Items specifically excluded under the warranty include:
- Flat Tires
- Normal wear to break pads
- Normal reduction in battery capacity over the life of the battery cells
If you are interested in extending your warranty, we offer extended plans through our partner Mulberry.